Policies, privacy, and terms.

Entity Notice

Grove Learning Group LLC is a for-profit publishing and literacy services company. Knowledge Grove Foundation is a separate nonprofit literacy organization. Unless otherwise stated in writing, purchases, invoices, paid services, and commercial products through this website are handled by Grove Learning Group LLC.

Privacy Policy

We collect information visitors choose to provide, such as names, email addresses, organization names, shipping details, inquiry details, and order information. We use that information to respond to inquiries, process orders, coordinate visits, deliver updates, and improve our services.

We do not sell personal information. Third-party tools such as email marketing platforms, payment processors, shipping services, or analytics tools may process information according to their own policies.

Children’s Privacy

This website is intended for adults, educators, parents, guardians, and organizational partners. We do not knowingly collect personal information directly from children through this website.

Orders, Shipping, and Fulfillment

Book availability, fulfillment timelines, shipping costs, and delivery dates may vary by order type, retailer, and inventory. Bulk and signed-copy orders may require a custom invoice and confirmation before fulfillment.

Refunds and Cancellations

Refunds and cancellations are reviewed based on order status, product type, event preparation, and fulfillment progress. Digital products may be non-refundable once accessed or delivered unless otherwise stated.

School Visits and Events

Visit details, pricing, travel, cancellation terms, book bundles, and payment expectations should be confirmed in writing before the event date.

Accessibility

We aim to make this website readable, navigable, and accessible. If you experience difficulty using the site, contact us at contact@grovelearninggroup.com.

Contact

Questions about these policies may be sent to contact@grovelearninggroup.com.