Legal & Policies

Our Policies

Grove Learning Group LLC is committed to transparency, accessibility, and fair business practices. Please read the policies below carefully.

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Privacy Policy

Effective Date: March 1, 2026 · Last Updated: March 2026

Grove Learning Group LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit grovelearninggroup.com or contact us directly.

Information We Collect

We collect information you voluntarily provide when you:

For direct signed copy orders, this information may include your name, email address, phone number, shipping address, inscription details, and preferred payment method. For institutional orders, this may also include your organization name, purchase order number, and billing information for invoicing purposes.

We do not collect or store payment credentials. Payments made via Venmo, Cash App, or Apple Pay are processed entirely through those third-party platforms under their respective privacy policies. All purchases made through Amazon, Barnes & Noble, Etsy, Teachers Pay Teachers, or Gumroad are subject to those platforms’ privacy policies.

How We Use Your Information

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in operating our website and business, including Formspree for form processing and payment platforms (Venmo, Cash App, Apple Pay) for transaction processing, solely for the purpose of providing those services.

For institutional orders requiring invoicing, your organization name, billing address, and purchase order details may be retained in our business records as required by law and standard accounting practices.

Cookies and Tracking

Our website does not use tracking cookies or third-party analytics. We do not track your browsing behavior across other websites.

Data Retention

We retain order information, including shipping addresses and inscription requests, for as long as necessary to fulfill your order and comply with legal and accounting obligations. Contact form submissions are retained for a reasonable period to support follow-up communications. You may request deletion of your information at any time by contacting us.

Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. Our books and educational materials are designed for children but our website services are intended for adults, educators, and institutions.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. California residents have additional rights under the California Consumer Privacy Act (CCPA).

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

For privacy-related questions or requests, contact us at [email protected]

Terms of Service

Effective Date: March 1, 2026 · Last Updated: March 2026

By accessing or using grovelearninggroup.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

Use of This Website

This website is provided for informational purposes and to facilitate requests for author school visits, book orders, and curriculum resources. You agree to use this site only for lawful purposes and in a manner consistent with these Terms.

Intellectual Property

All content on this website, including but not limited to text, images, book covers, illustrations, and logos, is the property of Grove Learning Group LLC or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission.

Books and Educational Materials

Books published under the Grove Leaf Press imprint, including Touching the Sky: Dream Big, Build High and Kayla's Cloud, are protected by copyright. Curriculum packs, activity guides, coloring packs, and parent guides are licensed for personal and classroom use only and may not be resold or redistributed without written permission.

Direct Sales — Signed Copies

Signed copy orders placed directly through grovelearninggroup.com are fulfilled by Grove Learning Group LLC. By submitting a signed copy order form, you agree to provide accurate shipping and contact information and to complete payment via the selected method (Venmo, Cash App, or Apple Pay) upon receiving order confirmation. Orders are not confirmed until payment is received. Grove Learning Group LLC reserves the right to cancel any order at its discretion.

Institutional Orders and Invoicing

Institutional and bulk orders may be fulfilled under formal invoice terms, including Net-30 payment terms and purchase order acceptance, as agreed upon in writing prior to fulfillment. Invoices are due within the agreed payment period. Late payments may result in suspension of future order processing. Grant-eligible invoice documentation is available upon request and subject to verification of grant program eligibility.

Third-Party Platforms

Purchases made through Amazon, Barnes & Noble, Etsy, Teachers Pay Teachers, or Gumroad are subject to those platforms’ respective terms of service. Grove Learning Group LLC is not responsible for the policies or practices of third-party platforms.

Forms and Communications

By submitting any form on this website, including contact forms, visit request forms, or signed copy order forms, you consent to being contacted by Grove Learning Group LLC regarding your inquiry or order. We will not use your contact information for unrelated marketing without your explicit consent.

Returns and Refunds

All sales of signed copies through Grove Learning Group LLC are subject to our Refund Policy, which is incorporated herein by reference. Please review the Refund Policy section of this page before placing an order. Digital products are non-refundable once delivered. Signed physical copies may be returned within 14 days of delivery in original condition, subject to the terms of our Refund Policy.

Disclaimer of Warranties

This website is provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

Grove Learning Group LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of this website or our products and services.

Governing Law

These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved in the courts of Stanislaus County, California.

Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of this website following any changes constitutes your acceptance of the revised Terms.

Questions about these Terms? Contact us at [email protected]

Refund Policy

Effective Date: March 1, 2026

We want you to be completely satisfied with your purchase from Grove Learning Group LLC. Please read our refund policy carefully before completing a purchase.

Physical Books — Direct Orders

We accept returns on physical books purchased directly through Grove Learning Group LLC within 14 days of confirmed delivery, provided the book is in its original, unread condition. To initiate a return:

Damaged or Incorrect Items

If your book arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We will send a replacement at no charge or issue a full refund including return shipping, at your preference.

Books Purchased Through Third-Party Platforms

Books purchased through Amazon KDP or IngramSpark are subject to those platforms' refund and return policies. Please contact the platform directly for assistance with those orders.

Digital Products — No Refunds

All digital products, including curriculum packs, activity guides, coloring packs, and parent guides sold through Etsy, Teachers Pay Teachers, and Gumroad, are non-refundable once downloaded. This is standard practice for digital educational materials. If you experience a technical issue with your download, please contact us and we will work to resolve it promptly.

School Visit Deposits

Deposits paid to reserve a school visit are non-refundable if the event is cancelled by the school or organization within 14 days of the scheduled date. Cancellations made more than 14 days in advance will receive a full deposit refund or credit toward a future booking.

To initiate a return or report a problem, contact us at [email protected]

Shipping Policy

Effective Date: March 1, 2026

This policy applies to physical book orders placed directly through Grove Learning Group LLC. Books purchased through Amazon KDP or IngramSpark are fulfilled and shipped by those platforms under their respective shipping policies.

Processing Time

Direct orders are processed within 3 to 5 business days of receipt. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email when your order has shipped.

Domestic Shipping

We ship to all 50 U.S. states. Standard shipping is via USPS or UPS and typically takes 5 to 10 business days after processing, depending on your location. Expedited shipping options may be available upon request. Please contact us at [email protected] before placing your order if you require faster delivery.

Bulk and Institutional Orders

For bulk orders from schools, libraries, districts, or grant programs, shipping timelines and costs will be discussed at the time of the order. We work directly with institutional buyers to accommodate specific delivery needs, including grant-eligible invoicing. Please contact us to discuss your order before purchasing.

Shipping Costs

Shipping costs are calculated based on order weight and destination at the time of purchase. Shipping costs will be clearly communicated before your order is confirmed. Bulk orders may qualify for discounted or waived shipping depending on order size.

International Shipping

We do not currently offer international shipping on direct orders. International customers may purchase through Amazon KDP or IngramSpark, which support international fulfillment.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery window, please contact us at [email protected]. We will work with the carrier to locate your shipment. Grove Learning Group LLC is not responsible for delays caused by the carrier, weather events, or circumstances outside our control.

Digital Products

Curriculum packs, activity guides, coloring packs, and parent guides are delivered digitally via Etsy, Teachers Pay Teachers, or Gumroad. No physical shipping applies to digital products. Downloads are available immediately upon purchase confirmation through those platforms.

Shipping questions? Contact us at [email protected]

Accessibility Statement

Effective Date: March 1, 2026

Committed to Accessibility

Grove Learning Group LLC is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We believe that literacy and access to educational resources should be available to everyone, and that commitment extends to how we design and maintain our digital presence.

Our Standard

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility Features of This Website

Known Limitations

We are a small business and while we strive for full accessibility, some areas of our site may not yet meet every WCAG 2.1 AA criterion. We are actively working to identify and resolve any gaps.

Third-Party Platforms

Our books and curriculum materials are also available through Amazon KDP, IngramSpark, Etsy, Teachers Pay Teachers, and Gumroad. We do not control the accessibility of those platforms but encourage users who encounter barriers on those sites to contact those platforms directly.

Feedback and Assistance

If you experience any difficulty accessing content on our website, or if you need information in an alternative format, please contact us. We are committed to providing the information or functionality you need through an accessible alternative.

Ongoing Commitment

Accessibility is an ongoing effort. We review and update our website regularly to maintain and improve accessibility standards. If you have suggestions for how we can improve, we welcome your feedback.

To report an accessibility issue or request assistance, contact us at [email protected]. We aim to respond within 2 business days.